our team

It’s our team that makes ETI Fab an industry leader.

Ben Crawford


Ben R. Crawford currently serves as President & CEO of ETI.  Prior to joining ETI, Ben provided Industrial Services in Heat Treatments for 25+ years and worked for the three largest North American providers, Bodycote, Bluewater, and Paulo.

He has held titles of COO, Vice President and Regional Operations Manager directing up to $100.0 M in revenues, twenty-facilities and seven-hundred employees in three countries.   During his time, he has guided growth, acquisitions and transaction events.

His experiences include working for publicly traded companies, private equity, and family-owned businesses.  In 2018, he built Paulo’s first green-field plant in Monterrey, Mexico serving Brembo Brakes.  Mr. Crawford participates annually raising funds for Tatum’s Bags of Funds helping local children with cancer.  Mr. Crawford received a B.B.A. in Business Administration in 1992 from Indiana State University, his M.B.A from Bethel College, IN in 2002.



Daryl’s exceptional leadership skills allow him to influence and inspire the ETI Fab team to bring their best.

As the COO, Daryl leads the ETI Fab team in product development and design, quality systems, manufacturing process development and improvement.

Outside of work Daryl enjoys fishing, racing, country music, and family and friend engagements. 

Patrick Bartell


Patrick Bartell is an experienced sales leader in the Electric Process Heat & Control industry.

Patrick has been highly successful in implementing sales teams and processes as a manufacturer’s representative and distributor.

Most recently, Patrick worked with Valin Corporation as Vice President of Sales responsible for green-fielding new sales territories in the greater Houston and Denver markets. Patrick Bartell is responsible for deploying a strategy for sustained growth resulting from the blending three acquisitions. Prior to that, Patrick was a Principal Representative in the upper Midwest as the President and Sales Manager of Volco Company. Before that, he was a Regional and District Manager for Chromalox.

“I am very excited to have the opportunity to work with the ETI Companies. So much has already been done in preparation for dynamic change and growth here. The great people and teams at the ETI Companies are ready for the growth that will occur as we seek and implement the most effective organic growth for each company.”

jeff frazee

Plant Manager

Jeff’s 30 years of experience in the world of manufacturing has given him the skill set needed to lead the team at ETI Fab on a day to day basis. Before ETI Fab, Jeff held the position of Quality Manager for Cardinal Metal Finishing located in Kokomo, Indiana. As Quality Manager, Jeff’s responsibilities included daily actions to create the foundation for providing customer value and satisfaction in all their products and services through world-class leadership, continual improvement, employee development /recognition, and social responsibilities. Jeff’s focus at Cardinal was to lead the Management and Core Process Owner teams to successful certifications in IATF 16949:2016. During his time at Cardinal Jeff implemented and successfully rolled out a new training system within their document control software.

Jeff is a true Hoosier, born and raised in Indiana​ when he is not at the plant in Westfield, he loves spending time with his wife and four children at their home in Alexandria.

Kayla Alexander

Chief Financial Officer

Kayla Alexander currently serves as CFO of ETI and ETI Fab, Inc. Prior to joining the ETI network, Kayla provided consulting services as a CPA with Ernst & Young. She specialized as a tax, technology, and transaction consultant for privately held and public companies. During her time with Ernst & Young, Kayla earned her CPA and received the Lean Six Sigma Yellow Belt certification for process improvement and efficiency.

In 2017 and 2018, she was nominated by Junior Achievement as one of Indy’s Best and Brightest accountants under 40. She has been recognized for her contributions to the community, including serving on the young professional board of Indiana Children’s Wish Fund. Kayla received a B.S. in accounting from Indiana University, Kelley School of Business in 2012 and an M.B.A in Finance from Indiana University, Kelley School of Business in 2014.

Teresa Hes

Manager of Procurement & Supply Chain

Teresa Hes is a graduate of Indiana State University with a bachelor’s degree in Packaging Technology.

Teresa entered the manufacturing industry in 1992, where she gained extensive experience working in Customer Service for various manufacturing companies.

An advocate for moving forward and trying new things, Teresa is fond of quoting Henry Ford, who said, “If you always do what you always did, you’ll always get what you’ve always got.”

robin roberts

Business Development Representative

Robin is an experienced professional with expertise in business development, relationship management, achieving customer satisfaction and highly adept at positive and productive collaborations with colleagues. Previously the Vice President of Business Development for the Largest Lender Service Provider, Robin managed Lender Relationships across the United States, excelling in Client Retention. Prior to that, and for the same company, as a Senior Relationship Manager, Robin assisted in obtaining financing solutions for over 500 small businesses across the states.

Outside of the office, Robin has a devotion for volunteering in her community, enjoying many activities, such as golf, hiking, kayaking and camping, and spending time with her family and friends.

Pennie Ritter

Human Resources Manager

Pennie’s drive and organization are critical qualities in helping ETI and ETI Fab reach their business goals and in helping all of our employees reach their potential.

As the Human Recourses Manager, Pennie maintains and enhances the entire team of ETI companies’ human resources by planning, implementing, and evaluating employee relations and human resources, programs, and practices.

When Pennie is not spending time at the ETI plant in South Bend or Westfield Indiana, she loves playing with her dogs, spending time with her family and working on her cars.

17055 Oak Ridge Road
Westfield, IN 46074

1850 N Sheridan St.
South Bend, IN 46628